Collection of Information
We collect information you provide directly to us. For example, we collect information when you use our Website, register for our cooking classes, subscribe to our e-newsletter, purchase gift cards or gift baskets, make a reservation at our restaurant, participate in a sweepstakes, contest, promotion, survey, or poll, or otherwise communicate with us through the Website. The types of information we may collect include Personal Information and Anonymous Information. "Personal Information" is information that can be used to identify you (whether alone or in combination), such as your first and last name, email address, zip code/post code, billing address, shipping address, phone number, payment card information, age, and any other information you choose to provide. It also may include sensitive information, such as health and dietary information. "Anonymous Information" is aggregated information (information about Company's users that it renders in such a way that it no longer identifies or references an individual user) and other pseudonimized information which cannot be used to identify you.
Purchases of products or services made using the Services (for example, gift cards or deli or bakery orders) must be made by credit or debit card. All credit and debit card information is provided directly to our third-party payment processor. Company does not directly access, handle, or store your credit or debit card information, but may store the first 2 digits and last 4 digits of the credit card used to verify your order upon pick-up and otherwise trace the order in accordance with this Privacy Policy. To make a purchase via the Services, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. We will maintain a record of the purchases that you make via the Services.
If you submit a job application through the Website, we will collect your resume and all other materials and information that you provide in the course of submitting that application. That information will be submitted to the provider of our online employee portal, Ceridian Dayforce, for evaluation purposes. We encourage you to review Ceridian Dayforce's Privacy Policy here. We may use your job application to evaluate your qualifications and to otherwise consider or respond to your application for employment. Your submission of a job application does not in any way require Company to review that application or consider you for employment.
If you enroll in the Loyalty Program, you may be asked to provide certain Personal Information in order to sign up, including, without limitation, your full name, address, e-mail address, credit card information, and school or non-profit selection. The Loyalty Program is administered through Escrip and is subject to Escrip's Terms of Use and Privacy Policy available here and here, respectively. We encourage you to review each policy carefully before signing up for the Loyalty Program.
Occasionally our manufacturers or we may deliver and administer coupons to you by and through our coupon delivery Service Provider (as defined below), and may collect certain Personal Information and Anonymous Information from you when you redeem the coupons, such as the credit card used with the coupon, transaction amount, purchase data, and store location redeemed. Such Service Providers may need such information in order to perform the services.
If you agree via the Services or otherwise sign up to receive communications or promotions from us, you will need to submit your full name, address, and/or email address. We will use this information to send you marketing messages and other Company promotional materials. If you do not wish to receive such messages and materials, you may notify Company of your preference by following the instructions included in each communication (e.g., the unsubscribe instructions contained in the applicable email).
Cookie Policy, Tracking, and Interest-Based Advertising
The Services and Website may automatically collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Services. This information includes Internet protocol ("IP") addresses assigned to the computer from where you access the Internet, your approximate geographic location, your mobile device ID numbers and identifiers, pages visited on the Website, website pages visited before and after visiting our Website, type of web browser used, type of operating system, the domain name of your Internet service provider (ISP), the length of time you spend on the Services, date and time stamps, and clickstream data. Company may use this information to administer the Services, to generate statistical information, to monitor and analyze Service traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve Website and Services content and the products, services, materials, and other content that we describe or make available through the Website or the Services. This may include Personal Information, and we may combine this information with Personal Information, Anonymous Information, and information obtained from third parties for security reasons. The suppliers that we use to provide the Services may collect information about your use of the Services and your visits to the Website and other websites.
The Website automatically uses cookies to track website use and to facilitate and enhance the user experience on the Website. Cookies are small pieces of data that are stored by a user's web browser on the hard drive of a user's computer. Cookies can "remember" what information a user accesses on a website to simplify subsequent interactions with that website by the same user, or can use that information to streamline the user's transactions on related websites. The cookies that Company uses on the Website may be "session" Cookies that are erased when you leave the Website or may be "persistent" Cookies that remain on your computer's hard drive after you leave the Website. Our Website may use both cookies that we implement and cookies implemented by our suppliers and other third parties. We use cookies to track how you access and use the Website, to learn when and how users visit the Website, to learn how popular Website pages are and aren't, to learn which search terms are used to find the Website, and to learn which websites direct you to our Website. We also use cookies to help display certain information on our Website and to improve your enjoyment of our Website, for example, by remembering your contact and other information when you access or use our Website. Most browsers automatically accept cookies. You can disable this function, but disabling cookies may impact your use and enjoyment of our Website. Our suppliers may use cookies and other tracking technologies to track website visitors across the Internet to understand how you get to our Website. Due to this automatic collection of data using cookies, we do not honor "do not track" requests.
In addition to the approximate geographic location information collected as discussed above, we may, with your consent, access more specific location information to enhance the user experience and increase the usefulness of the Services. This includes both geographic location information that you input using the Services (e.g., when you enter your zip code or physical address) and geographical location information collected by device-based location services (including GPS data). You may choose to allow us to access your location by granting the Services access to your location when prompted or through your device's location services settings.
The Services may allow you to connect and share information with various social media platforms, for example, Facebook, Instagram, Twitter, Pinterest, and YouTube. These features may require us to implement cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Services with those platforms and that information will be subject to their privacy policies. We encourage you to review those platforms' privacy policies: Facebook's Data Policy; Twitter's Privacy Policy; Pinterst's Privacy Policy; and YouTube and Google's Privacy Policy. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third-party platform. As a result, we cannot be responsible for any use of your information or content by a third-party platform, which you use at your own risk. The Services may also use the advertising services and networks offered by those social media platforms to deliver advertising content. Use of these services requires social media platforms to implement cookies or pixel tags to deliver ads to you while you are logged into the platform. Company is active on social media, including Facebook, Instagram, and YouTube. You have the opportunity to comment on those social media platforms regarding Company and the products and services we offer. Company reserves the rights to post on its websites and social media pages any comments or content that you post on our social media pages.
We engage third parties, such as Google's DoubleClick, Facebook Pixel, and others, to serve advertisements, retarget advertisements, prepare or participate in interest-based advertising, and build lookalike audiences on our behalf across the Internet, and to provide analytics about the use of our Website. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to our Website visitors based on their interests as reflected in their browsing of the Website and certain third party sites participating in the same networks and exchanges. These entities may use cookies, web beacons, pixels, embedded scripts, and other technologies to automatically collect information about your use of the Website, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Website and other websites and better understand your online activity. This means that some information about your browsing of the Website and certain third party sites may be shared with these companies for the purpose of delivering ads to you on the Website and certain third party sites, and we may receive from some of these companies' information about third party sites that you have visited. This information is used for marketing purposes and the practice is sometimes termed "retargeting" to indicate that information from one retailer is used to suggest to you relevant products offered by another retailer. These and other third parties may also collect Personal Information about your online activities over time and across different websites when you use our Website.
We and our Service Providers may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.
This Privacy Policy does not cover any use of information that such third parties themselves may have collected from you (e.g., type of browser, operating system, domain name, day and time of visit, page(s) visited) or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs).
