Frequently Asked Questions

Monday through Friday, 9 am to 5 pm. Call (650) 685-3704 or (800) 642-9463 x 256 or anytime online.

Click here to view Cancelation Policy

Taking a demonstration class is akin to being at the chef’s table, where you watch the chef cook and get a taste of everything on the menu. In hands-on classes, you put on an apron, are divided into groups and each group prepares a part of the menu.

You will enjoy a tasting portion of each dish prepared in class. However, the first dish may not be served until 45 minutes or more after class begins. We reserve the right to make menu alterations due to seasonal availability.

Demonstration classes generally last about 2 to 2-1/2 hours. Hands-on classes generally take about 2-1/2 to 3 hours. If a class wavers significantly from this time frame, such as Lunch 101, it will be noted in the class description.

Seating is first-come, first-served. Doors open 30 minutes prior to the start of class.

In hands-on classes, please wear long pants and closed-toed, rubber-soled shoes. We will provide aprons, knives and other equipment for in class use. In a demonstration class, you may wish to bring a sweater, since the room is air conditioned to offset the heat from cooking.

We offer complimentary water, sparkling water, sodas and wine. Two glasses of wine are poured to students 21 and older. Alcohol may not be brought in from outside of the classroom.

Please register in advance. We have to place orders in advance for ingredients. In addition, if there are not enough students registered for a class, we may have to cancel the class.

Please call the cooking school office at (650)685-3704 at least 5 business days before the class to hold credit to reschedule and 10 business days before the class to receive a full refund. If you need to cancel fewer than 5 business days before the class and we cannot fill your space from a wait list, it will be too late to reschedule for another class, though you may send a friend to attend class in your place. For added flexibility, you may purchase non-refundable insurance that gives you flexibility to cancel at any time and reschedule for a future class..
* The price for insurance on classes occurring prior to September 1, 2016 is $5.00 per seat.
* The price for insurance on classes occurring on or after September 1, 2016 cost $10.00 per seat.

When a class is cancelled due to insufficient enrollment, we will issue you a full refund in kind or transfer your credit to another class, your choice.

We recommend purchasing a Draeger's gift card and giving the recipient a cooking class catalog along with it. This allows the recipient the flexibility of choosing the class they want. Any leftover funds can be used for anything in the store, from gourmet groceries to cookbooks to dinner at Viognier restaurant, located inside our San Mateo store. Classes cost $50 to $75 per class on average.

Several times a week! Please contact Abigail Bursak at 650-685-3704 or email cookingschool@draegers.com

For every 10 classes an individual takes, the 11th one is $50 off. Choose any five BASICS classes and receive $50 off your total registration fee. If you register for two Lunch 101 classes, save $5 off the total. If you register for three or more Lunch 101 classes, take $10 off the total.

We offer classes for children of various ages under 12. Children ages 12 and 13 are welcome to enroll in our regular classes, at the full price of admission, accompanied by a paying adult. Children 14 and older may attend class unaccompanied by an adult.

Unfortunately gift cards cannot be processed online. Please call or email us with the numbers from underneath the barcode on the back of your gift card(s). Please also indicate what class(es) you would like, how many people are attending and if you would like to include cancellation insurance. Please include your full name and daytime telephone number. Gift cards will be processed during weekday office hours and you will receive an email confirmation once your transaction is complete. If the balance due exceeds the value of your gift card(s) please call us to provide a credit card for the remaining balance due. Registrations are only confirmed upon completion of payment. Thank you.