Frequently Asked Questions

When can I register?
What is your cancelation policy?
What do the icons mean?
Where are the classes located?
What is the difference between demo and hands-on?
Do they feed us in class?
How long will the class last?
Is there reserved seating?
What should I bring to class?
Are beverages served during class?
Do I have to register in advance or can I just show up?
What happens if my class is cancelled?
How do I give someone a class as a gift?
Do you offer teambuilding cooking classes or cooking parties?
Are there any discounts?
What is the minimum age to attend a class?
Redeeming Gift Cards

When can I register?
Monday through Friday, 9 am to 5 pm. Call (650) 685-3704 or (800) 642-9463 x 261 or anytime online.

What is your cancelation policy?
Click here.

What do these icons mean?


Demo Class	Hands-On Class	Book Signing	Seminar

Where are the classes located?
San Mateo Draeger’s: 222 East 4th Ave., San Mateo, CA 94401 MAP
Menlo Park Draeger’s: 1010 University Dr., Menlo Park, CA 94025 MAP
Blackhawk Draeger’s: 4100 Blackhawk Plaza Circle, Danville, CA 94506 MAP

What is the difference between demo and hands-on?
Taking a demonstration class is akin to being at the chef’s table, where you watch the chef cook and get a taste of everything on the menu. In hands-on classes, you put on an apron, are divided into groups and each group prepares a part of the menu.

Do they feed us in class?
You will enjoy a tasting portion of each dish prepared in class. However, the first dish may not be served until 45 minutes or more after class begins. We reserve the right to make menu alterations due to seasonal availability.

How long will the class last?
Demonstration classes generally last about 2 to 2-1/2 hours. Hands-on classes generally take about 2-1/2 to 3 hours. If a class wavers significantly from this time frame, such as Lunch 101, it will be noted in the class description.

Is there reserved seating?
Seating is first-come, first-served. Doors open 30 minutes prior to the start of class.

What should I bring to class?
In hands-on classes, please wear long pants and closed-toed, rubber-soled shoes. We will provide aprons, knives and other equipment for in class use. In a demonstration class, you may wish to bring a sweater, since the room is air conditioned to offset the heat from cooking.

Are beverages served during class?
We offer complimentary water, sparkling water, sodas and wine. Two glasses of wine are poured to students 21 and older. Alcohol may not be brought in from outside of the classroom.

Do I have to register in advance or can I just show up?
Please register in advance. We have to place orders in advance for ingredients. In addition, if there are not enough students registered for a class, we may have to cancel the class.

What if I can’t attend a class?
Please call the cooking school office at (650)685-3704 at least 5 business days before the class to hold credit to reschedule and 10 business days before the class to receive a full refund. If you need to cancel fewer than 5 business days before the class and we cannont fill your space from a wait list, it will be too late to reschedule for another class, though you may send a friend to attend class in your place. For added flexibility, you may purchase non-refundable insurance for $5.00 per seat. Insurance gives you flexibility to cancel at any time and reschedule for a future class.

What happens if my class is cancelled?
When a class is cancelled due to insufficient enrollment, we will issue you a full refund in kind or transfer your credit to another class, your choice.

How do I give someone a class as a gift?
We recommend purchasing a Draeger’s gift card and giving the recipient a cooking class catalog along with it. This allows the recipient the flexibility of choosing the class they want.

Do you offer teambuilding cooking classes or cooking parties?
Several times a week! Please contact Draeger's Cooking School at 650-685-3704 or email cookingschool@draegers.com

Are there any discounts?
For every 10 classes an individual takes, the 11th one is $50 off. Choose any five BASICS classes and receive $50 off your total registration fee. If you register for two Lunch 101 classes, save $5 off the total. If you register for three or more Lunch 101 classes, take $10 off the total.

What is the minimum age to attend a class?
We offer classes for children of various ages under 12. Children ages 12 and 13 are welcome to enroll in our regular classes, at the full price of admission, accompanied by a paying adult. Children 14 and older may attend class unaccompanied by an adult.

How do I redeem my gift card?
Unfortunately gift cards cannot be processed online. Please call or email us with the numbers from underneath the barcode on the back of your gift card(s). Please also indicate what class(es) you would like, how many people are attending and if you would like to include cancellation insurance. Please include your full name and daytime telephone number. Gift cards will be processed during weekday office hours and you will receive an email confirmation once your transaction is complete. If the balance due exceeds the value of your gift card(s) please call us to provide a credit card for the remaining balance due. Registrations are only confirmed upon completion of payment. Thank you.