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Insurance & our Cancellation Policy
- Purchasing cancellation insurance is an option for more flexibility to cancel less than 1 week prior to a class.
- You may purchase cancellation insurance for a nonrefundable $10 per person, per class, payable at the time of registration.
- Cancellation insurance allows the flexibility to cancel with less than 1 weeks' notice and still be able to reschedule or hold class credit for the future.
- Opting out of insurance will require at least 1 week notice to hold credit on file for the future. Two weeks' notice is still required for all refunds.
- All registrations and cancellations go through our office in San Mateo. Please call (650) 685-3704 for assistance.
- A reservation canceled by 5:00 PM fourteen days or more in advance of a reserved class date entitles you to a full refund of the class fee or a transfer to another class. The reservations office is closed on Saturdays and Sundays, hence, reservations for classes held on weekends must be canceled by 5:00 PM on the prior Friday two weeks in advance of the canceled class date.
- A reservation canceled by 5:00 PM at least seven days in advance entitles you to switch your reservation to a future class date selected at the time of cancellation - NO LATER - with an appropriate payment for any additional cost.
- A reservation canceled 7 days or less prior to the reserved class date is non-refundable, unless the class is sold out, has a waiting list, and Draegers is able to accommodate your cancellation with a reservation from the waiting list. You may, however, send someone in your place.
HOLD HARMLESS AGREEMENT AND RELEASE OF CLAIMSWHEREAS DRAEGER’S SUPEMARKETS, INC., a California corporation, hereinafter referred to as “DRAEGER” is offering classes for customers, hereinafter referred to as “Customer” in the culinary arts by and through various culinary employees and independent contractors.
WHEREAS, by its very nature, such classes shall include instruction of the use of sharp cutlery and hot cooking surfaces, fluids and vessels, such as stove tops, ovens, pots and pans and hot liquids.
WHEREAS, it is imperative that the Customer, whose , name is set forth hereinbelow, enrolled in such classes, follow all instructions as given during such classes. Further, it is imperative that Customer and assume all risk and accept all responsibility for participating in said classes as set forth hereinbelow.
NOW THEREFORE, THE PARTIES AGREE AS FOLLOWS:
- Upon execution of this Agreement and Release of Claims, the Customer, has requested inclusion in said class.
- Draeger is willing to include the Customer in the class on the condition that the course fee is paid in advance, and that Customer execute and deliver the following release and indemnification of Draeger:
- The parties agree that this is not an admission of fault or liability on the part of Draeger relative to any classes offered herein.
- The foregoing constitutes a full and final settlement between Customer of any and all claims against Draeger, its officers, directors, agents, employees, successors and/or assigns, which arose out of or are in any way connected with the classes offered to herein.
In consideration of the above the, Customer, assumes all risk inherent in participating in such classes and hereby releases and forever discharges Draeger from any and all claims whatsoever, arising out of injury or loss, that Customer may have against Draeger, its officers, directors, agents, assigns, employees or successors in interest, arising out of participation of the Customer in such class or based on any action or inaction of Draeger, its agents, assigns or employees, from or after the date of this Agreement. Customer expressly waives the provisions of Section 1542 of the Civil Code of the State of California, the effect of which has been explained individually to Customer. Civil Code Section 1542 provides as follows:
"A general release does not extend to a claim which a creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him, must have materially affected his settlement with the debtor."